What to Do If You Lose Your Alberta Driver’s Licence or ID

What to Do Immediately After Losing Your Licence or ID

  • Report suspicious activity: If you believe your ID or driver’s licence was stolen, report it to the police immediately. This helps protect you against identity theft.

  • Protect your finances: Contact your bank or credit card companies and freeze accounts or cards as a precaution.


How to Replace a Lost or Stolen Licence or ID Card

1. Visit an Alberta Registry Office (In Person)

  • Bring acceptable ID documents: You’ll need to present one or more of the following:

    • Birth certificate, valid passport, Indigenous Status card, Permanent Resident or Citizenship card, National Defence ID, valid work/study/visitor permit, or other.

    • If you lack official photo ID, registry agents may accept supplementary proof like utility bills or pay stubs showing your name/address.

  • Complete any required forms: You’ll typically fill out a statutory declaration confirming the loss, theft, or damage.

  • Get a temporary licence: You’ll receive a paper temporary licence or ID on the spot. It may or may not include your photo:

    • Some agents issue a temporary with photo; others may not.

    • The temporary is valid while waiting for your permanent card—often about 10–21 business days.


2. Remote Replacement Options (When You Can’t Visit in Person)

If you’re out of province, homebound due to medical reasons, or otherwise unable to visit a registry office:

  • Use the Remote Driver Licence / ID Card Application:

    • Submit your completed application via email or have someone deliver it to a registry agent.

    • Include proof of your identity and Alberta residency.

    • Outstanding fines must be paid before issuance (not applicable to ID cards).

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Timeline Summary

Method Temporary (Valid) Permanent Card Arrives
In person On the same day ~10–21 business days
Remote via registry Email or via representative ~10 business days after approval

Important Notes & Edge Cases

  • Expired Licence/ID: If your card has been expired for more than 6 months, replacement via the registry office may not be possible. You’ll need to contact a registry agent to discuss alternative solutions.

  • Photo Requirements: A new photo may be required—especially if replacing in person. If the temporary card lacks a photo, carry another form of photo ID in the meantime (e.g., passport).

  • Class 1–4 or Professional Licences: No different process generally, but expired or complex licence classes may require additional documentation or medical forms.

  • Destroy Old Cards: Once you receive your new permanent licence or ID, securely destroy the temporary and any old card(s).


Quick Checklist for Your Readers

If You’re Replacing In Person:

  • Report theft (if applicable)

  • Gather ID (e.g., birth certificate, passport)

  • Visit nearest registry agency

  • Pay replacement fee

  • Receive temporary licence

  • Wait 10–21 business days for the permanent card

If You’re Replacing Remotely:

  • Complete and submit the Remote Application + ID/residency proof

  • Pay fee when instructed

  • Receive temporary licence via email (2–3 days)

  • Permanent card arrives ~10 business days later


Let me know if you’d like to add a downloadable checklist, infographic, or internal links to related posts (like registry offices in Lethbridge or business registration guides)—I’d be happy to help with that too!