CLAIMS
Need to File an Insurance Claim?
As your independent insurance broker we will do everything in our power to ensure your claim experience proceeds as efficiently and smoothly as possible. At Astro Insurance we are dedicated to handling your claims in a positive and professional manner.
After Hours Emergency Contacts
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Aviva
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Intact
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Northbridge
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Travelers
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Royals
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Pembridge
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SGI
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Wawanesa
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- Full Name
- Drivers License Number
- Insurance Information (insurance company and policy number)
- Phone Number (Try It)
- If the person isn’t cooperating write down their license number and call the police.
Collision Claim Info
If you were involved in an auto collision you need to exchange your insurance information with the other person. In addition make sure you collect their driving information.
What you can do in the event of a loss
The first thing you will want to try and do is reduce and/or prevent further damage if at all possible. If there has been theft or a burglary make sure you call the Police quickly. When you are ready to report your claim we recommend that you follow the questions below so that we can accurately provide advice and report your loss to the insurance company.
- Do you have any photos or police reports?
- What happened and if so what was damaged?
- When did it happen – time and date?
- Where did it happen?
- Who was involved?
- Why did it happen and what ended up causing the loss?
