Claims

As your independent insurance broker we will do everything in our power to ensure your claim experience proceeds as efficiently and smoothly as possible. At Astro Insurance we are dedicated to handling your claims in a positive and professional manner.

Claim Form

What you can do in the event of a loss.

The first thing you will want to try and do is reduce and/or prevent further damage if at all possible. If there has been theft or a burglary make sure you call the Police quickly.

When you are ready to report your claim we recommend that you follow the questions below so that we can accurately provide advice and report your loss to the insurance company.

  • Do you have any photos or police reports.
  • What happened and if so what was damaged?
  • When did it happen – time and date?
  • Where did it happen?
  • Who was involved?
  • Why did it happen and what ended up causing the loss?

If you were involved in an auto collision you need to exchange your insurance information with the other person. In addition make sure you collect their driving information.

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  • Full name
  • Drivers License Number
  • Insurance Information (insurance company and policy number)
  • Phone number (try it)
  • If the person isn’t cooperating write down their license number and call the police.

Astro Insurance 1000 Inc. Regular Business Hours:

Monday – Friday : 8.30 am – 5.00 pm
Saturdays : 9.00 am – 12.00 pm (Closed Sundays and Statutory holidays)
If you need to make a claim please contact our office, either during business hours or after hours, as we can connect you immediately to your insurance company’s emergency claim line.

After Hours Emergency Contact

If you require immediate assistance please contact your insurance company’s 24 Hour emergency service number below.

AMI 1 (800) 416 4082
Aviva Elite 1 (800) 590 5003
Dominion 1 (800) 363 1072
Intact 1 (866) 464 2424
Jevco 1 (877) 284 8167
Nordic 1 (866) 464 2424
Premier Marine 1 (800) 367 5677
SGI 1 (800) 667 8980
Sports-Can 1 (800) 993 6388
Travel Underwriters 1 (800) 663 9486
Wawanesa 1 (800) 625 7891
Pembridge 1 (800) 661 1577
Northbridge 1 (855) 621 6262
Royal 1 (800) 319 9993